ffb77 Privacy Policy

At ffb77, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform, including our website at ffb77.club and all associated services such as cricket betting, live casino, slots, crash games, and fishing games.

By accessing or using ffb77's services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

1. Information We Collect

ffb77 collects various types of information in connection with the services we provide. The categories of information we may collect include:

• Registration data: full name, date of birth, email address, mobile number, and account credentials you provide when creating an account.
• Identity verification data: national ID card details, passport information, or other government-issued identification required for KYC compliance.
• Financial data: deposit and withdrawal transaction records, payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, BTC), and account balance history.
• Usage data: pages visited, games played, betting history, session duration, device type, operating system, IP address, and browser type.
• Communications data: messages sent to customer support, feedback submitted through contact forms, and any voluntary correspondence you initiate with our team.

We collect information directly from you when you register, transact, or contact us, as well as automatically through cookies and tracking technologies when you browse our platform.

2. How We Use Your Information

ffb77 uses the personal data we collect to deliver and improve our services. Specifically, your information may be used for the following purposes:

• Account management: to create, verify, and maintain your ffb77 account, process your deposits and withdrawals, and resolve account-related issues.
• Service delivery: to provide access to cricket betting, live casino, slots, crash games, fishing games, and all other platform features in a secure, personalised manner.
• Compliance and fraud prevention: to comply with applicable laws, conduct identity verification (KYC), detect fraudulent activity, and protect the integrity of the platform.
• Customer support: to respond to your queries, process complaints, and communicate important account or service updates.
• Marketing and promotions: to send you relevant offers, bonuses, and promotional communications — but only if you have opted in or where permitted by law. You may opt out at any time.
• Platform improvement: to analyse usage patterns, optimise game recommendations, and enhance the overall user experience for our Bangladeshi players.

3. Cookies and Tracking Technologies

ffb77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data about how our platform is used.

We use the following types of cookies:

• Essential cookies: necessary for core platform functionality, such as maintaining your session while you are logged in or navigating between pages.
• Analytics cookies: help us understand aggregate user behaviour, measure traffic sources, and identify areas of the platform that may benefit from improvement.
• Preference cookies: store your language choice, display settings, and other personalisation options to provide a consistent experience on your next visit.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the ffb77 platform.

4. Information Sharing and Disclosure

ffb77 does not sell, rent, or trade your personal information to third parties. We may, however, share your data in the following limited circumstances:

• Service providers: trusted third-party companies that assist in delivering our services, such as payment processors, identity verification agencies, and IT infrastructure partners. These providers are contractually obligated to handle data securely and only for the purposes specified by ffb77.
• Legal obligations: when required by law, court order, or government authority, we may disclose your information to comply with applicable legal requirements.
• Fraud prevention and security: to investigate suspected fraud, security breaches, or other violations of our Terms & Conditions, we may share data with relevant authorities or security partners.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you prior to any such transfer and of any changes to this Privacy Policy.

In all cases, we require any party receiving your information to maintain confidentiality and to use the data solely for the stated purpose.

5. Data Retention

ffb77 retains your personal data for as long as your account remains active or as necessary to fulfil the purposes described in this Privacy Policy, including legal, regulatory, accounting, and reporting obligations.

When your account is closed or your data is no longer required, we will securely delete or anonymise your personal information in accordance with our internal data retention schedule. Certain records may be retained for longer periods where required by applicable laws.

6. Data Security

ffb77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. Our security infrastructure includes SSL encryption for all data transmissions, secure database storage, access controls, and regular security audits.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage all ffb77 users to choose strong, unique passwords and to keep their login credentials confidential at all times.

7. Payment Data and Financial Information

All financial transactions on ffb77 — including deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, and BTC — are processed through secure, encrypted channels. ffb77 does not store your full card numbers or mobile banking PINs on our servers.

Payment data is handled in compliance with applicable payment security standards. Transaction histories are stored in encrypted format and are accessible only to authorised ffb77 personnel for the purposes of processing, verification, and fraud detection.

8. Your Rights and Choices

As a user of the ffb77 platform, you have the following rights regarding your personal data:

• Right to access: you may request a copy of the personal data we hold about you at any time by contacting our support team.
• Right to correction: if any information we hold is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to deletion: subject to legal retention requirements, you may request that your personal data be deleted when it is no longer necessary for the purposes it was collected.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes. You may also object to other forms of processing in certain circumstances.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe.

9. Age Restriction and Minor Protection

ffb77 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for or use our platform.

If we become aware that a user is under 21 years of age, we will immediately suspend their account, reverse any associated transactions where possible, and permanently delete all personal data collected from that individual.

10. Changes to This Privacy Policy

ffb77 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users by email or by posting a prominent notice on our platform. The date of the most recent revision will always be displayed at the top of this page.

Your continued use of ffb77 after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ffb77 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are here to help players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other cities in Bangladesh.

Email: [email protected]